Terms And Conditions/Legal Advice
LOW COST TRANSFER SPAIN serving as a representative on behalf of direct transport providers.
These conditions here are willing to apply to all contracted services through our website. Read these terms and conditions carefully before making a reservation.
LOW COST TRANSFER SPAIN belongs to the company AUTOCHOFER DEL MEDITERRANEO S.L. CIF: B-73307894 is a limited company founded in Spain, which meets current regulations in Spain. And all our suppliers have licenses for transportation and insurance costs, in all vehicles. Regristred in the document 1/2004/6.785,0 diario 128 asiento 606 tomo 2103 hoja murcia 47086 incripcion 1 libro 0 folio 158 fecha 2/6/2004 Mercantile Register of murcia.
Our registered office is C/ Embalse de Santomera nº 7, San Javier (Murcia) - CP: 30730. of the province of Murcia.
1.1. Read these terms and conditions carefully before you make your reservation. When making a reservation with us, you agree to be legally bound by these terms and conditions as may be edited and published on our website when it deems appropriate. Note also that you hire as a direct provider of services also may be subject to the terms and conditions set by the Reserve.
1.2. When applying for any service provided on our site, you agree to be legally bound by these terms and conditions as applied to your request for service.
2. Our website
2.1. Our sites are places where you can find and hire a transport service from the airport to move relevant to leave his compound and vice versa.You will find in our website pages more details about our services.
2.2. Note our Website is directed only to users from18 years or older, and you must comply with this requirement to purchase the service using the payment method that is displayed on our website.
3. Request Service
3.1. To request a service, you must follow the application procedures set out in the Service Request page of our website. All requests must be made at least 48 hours before departure.
3.2. We have the right, representing the provider, to reject any request for service that you perform. We do not guarantee the allocation of a successful supplier to each reservation request. In case we can not accept your reservation request, we will send an email to notify the situation. Perhaps it could offer an alternative, which may include additional charges. If your service request is accepted, by acknowledge receipt of your reservation we will send you a coupon of reservation to the email address you provide us by your request. Subject to clauses 3.3 and 7, the Supplier will provide the requested service on the date stated in the coupon reserve.
3.3. You confirm that all data provided for the purpose of acquiring the Service Provider is correct, the owner of the credit card used for payment and have funds or credit facilities to cover the cost Service. We reserve the right to obtain validation of data from the credit card before providing the service. If we can not obtain such data validation and payment is not made, we reserve the right to cancel the reservation on behalf of the provider who then do not provide the service requested. We will notify you as soon as possible to the email address you indicated, if for any reason, your reservation must be canceled.
3.4. In order that the reservations are satisfactory, you will get a reservation coupon. A coupon will be given to the individual contracting person, which also includes transport of return that has been booked. The coupon contains the details of the trip and its own number. It is your responsibility to verify your booking details on the voucher before you travel and report any errors detected.The coupon must be presentedto the driver at the start of the trip.
4.1 LOW COST TRANSFER SPAIN offers on their Web sites, acting as a mediator in transportation services for transfers to individuals or groups.
4.2 When you hire, LOW COST TRANSFER SPAIN they will arrange the procedures necessary to complete your intention to hire a shuttle service, this contract will have value when the direct provider of the service gives his allowness to do and notifies the customer from LOW COST TRANSFER SPAIN.
5. Prices and payment
5.1. At our website, you can see the prices of our service and detailed procedures for payment and delivery of services. The price for any Service is the price that is displayed on our website on the date and time in making the request for service. We may change the price of any service on our website before you make the request. We try to ensure that prices published on our website are accurate, but we must validate the asking price of the service as part of the acceptance procedure (see clause 3.2 above). We will inform you if the price of a service is higher than that specified in its application, and you can cancel it and decide whether to hire the service or not. If you cancel the service request, we will refund what you have paid.
5.2. Prices are per vehicle budgeted. In most cases, the policy of our provider states that each passenger is entitled to a standard size suitcase or a travel bag and a hand-sized package similar to that allowed with the airlines. If when you travel with golf clubs, surfboards or any other strange items, remember to notify in advance when making your reservation. Otherwise we can not guarantee the transport of them.
5.3. Payable by credit card at the time of the request, as stated in the Request Service page of our website. On that page, it also indicates wich cards we accept the. The card issuers charge us management costs, and we will charge you if you pay by credit card.
5.4. Prices shown on the website are in Pounds (GBP) based on the European Central Bank and having a problem the correct price will be shown in Euros.
6.1 From the websites LOW COST TRANSFER SPAIN electronic contracts can be in multiple languages. The customer service by phone and email will strive to perform in the language employed, but only guarantees the attention in Spanish and English.
6.2.LOW COST TRANSFER SPAIN supervise the quality of the translation of its general terms of employment on their Web sites, but in case of discrepancy the Spanish version will prevail.
7.1. The Supplier shall make all reasonable efforts to ensure that the vehicle is asked to pick the point at the time indicated on the voucher reserve. However, the Provider shall not be liable for any loss or cost that you have to be faced in any reasonable or unavoidable delay, and it is your responsibility to make the resevation of your transfer with the correct pickup time. We and the Supplier are exempt from any liability for any losses you suffer (including, for example, a flight) due to its inability to provide sufficient time for the trip, if you have changed the time of collection in their accommodation.
7.2. If your outbound flight is delayed, the Service will be changed automatically and the taxi will pick you up at the new arrival time.
7.3. If your outbound flight is diverted for any reason, we, on behalf of the Provider, we consider the efforts that are reasonable for a taxi pickup at the airport of original destination to the new time of landing. SITUATIONS IN WHICH THE NOTICE OF DIVERSION OF A FLIGHT ARE MADE TOO LATE TO PREVENT THE TAXI DRIVER'S TRIP TO THE AIRPORT OR TO AVOID WAITING FOR YOUR FLIGHT , you may need BOOK ANOTHER TAXI AND PAY, LOCAL ADDITIONAL CHARGES.
8. Your responsibilities
8.1. If your flight is diverted, we recommend you call our Hotline 24 hours as soon as possible to book another taxi to the same provider or with an alternative supplier to a discounted price. Please note that under its terms and conditions, it is the responsibility of the airline to bring you to its original destination airport.
8.2. It is your responsibility to travel with the coupon reserve, which contains all the details of your reservation as well as the 24h emergency number.from our offices. We and the provider do not accept any liability or claims for compensation for any loss of service in the event that you do not travel with their coupon reservation.
9. If you have a complaint
9.1. If you detect a problem with the service provided, report it to the provider or contact us at the numbers listed in the coupon reserve. We will endeavor to investigate the matter with the supplier on his behalf and try to solve the problem immediately.
9.2. If At your turning back you have a problem with the Service in relation to the Services from LOW COST TRANSFER SPAIN must you inform us by email at email@example.com, we will act together with the provider and strive to solve all the problems that exist in connection with the Service within 30 days from the date of notification.
9.3. Note that the complaints have to be writing within 15 days after the bookingdate of return. (If the transport service is only one way, you must file the complaint within 15 days after this date).
10. Changes, modifications and cancellations
10.1 The destination or pick up address and accommodation is the one in reservation coupon. If you want to change these or other details, should be performed writing via email to firstname.lastname@example.org central reservations LOW COST TRANSFER SPAIN least 48 hours before the date of travel.
10.2. If after a LOW COST TRANSFER SPAIN. and at least 30 days notice before implementation of any error in your application, you should contact the customer service. If the warning of the error occurs after that time, LOW COST TRANSFER SPAIN reserves the right to finish the contract, the customer reintegrating the amount paid, less the cost of managing the service.
10.3 Any cancellation of the reserve should be managed by email to: email@example.com central reservations LOW COST TRANSFER SPAIN at least 30 days before the date of travel. LOW COST TRANSFER SPAIN will refund the money subject to a deduction of ? 10.00 .- per service, in terms of expenditure management.
10.4 LOW COST TRANSFER SPAIN files the electronic document that is the contract, which is accessible to the customers.
10.5 The cancellation charges are:
- Cancellations received 7 days prior to their transfer costs: 10.00€ in management cost.
- Cancellations received between 7 days and 48 hours before transfer: 50% of its reserves.
- Cancellations received less than 48 hours its transfer: 100% of your reservation.
11.1. At the time of booking, please let us know if any of the passengers are using a wheelchair. Tell us whether the wheelchair is folded or need a vehicle adapted for the disabled in order to ensure adequate vehicle for their needs.
12. Additional seats for children
12.1. Directive 2003/20/EC of the EU states:
Children under 135 cm in height or less than 12 years (whichever applies first) must use the correct additional chairs. Then they also must wear seat belts for adults. It is the responsibility of the parent or guardian to verify that children are properly restrained in. However, there is a disclaimer for vehicles that can carry children even if they do not have the correct supplementary chair.
The vehicles are subject to the following rules:
Children under three years, when in a taxi or a vehicle authorized to travel loose in the back seat if there are additional seats available.
The children of three years or older must wear an adult seat belt if they are not available or additional chairs.
In short, the policy of the provider is:
- Children under 3 years may travel loose (on the knees of an adult) in the back seat of a vehicle if there is an extra seat available. In all cases the child occupies a place in which the vehicle must have at time of reservation.
- If customers choose to use or carry an extra chair, the child should be included in the total number of passengers traveling since occupy a seat in the vehicle.
- Children from 3 years or older as passengers are always occupy a seat and must wear an adult seat belt is not available if an additional seat.
NOTE: If parents choose to use a chair for additional cars, we recommend you bring itself to ensure safety standards. If requested at the time of booking, in some complex additional seats can be booked in advance.
13.1. Provider reserves the right, within a reasonable discretion, to terminate the transport, if the conduct of the client or the group is upset or in any way affect your safety or the driver of the vehicle. Neither we nor the Supplier accept no liability for the additional cost incurred in you or your group as a result of such conduct.
13.2. No passengers are allowed to bring alcoholic beverages in vehicles to drink during the trip. Provider also reserves the right to refuse carriage to any person who appears to be under the influence of alcohol or drugs.
13.3. Passengers must pay for the costs to be addressing the provider for the damage they cause. If passengers do not take on such expenses at the duty before completing the trip, reservations TRANSFER LOW COST SPAIN Amounts paid on behalf of the Provider.
14. Excess of luggage
14.1. Tell us at the time of booking if you travel with excess luggage, including: surfboards, bicycles, pet carriers and other large items. This will ensure that vehicles Providers are adequate. In the case of no notice at the time of booking, you will be responsible for any additional cost that involves the transport of such items.
In order to facilitate a fast and efficient development of the relationship between LOW COST TRANSFER SPAIN .. and its customers, LOW COST TRANSFER SPAIN guarantees through this notice, the privacy of online services in accordance with legal requirements and informs about its policy of protection of personal data for customers to determine freely and voluntarily if they wish to provide LOW COST TRANSFER SPAIN with their personal data through the electronic form in order to carry out the provision of our service. Customers consent to the processing of such personal data by LOW COST TRANSFER SPAIN in the terms of this Policy of Protection of Personal Data.
15.1. General information
In accordance with the provisions of the Organic Law of Protection of Personal Data (LOPD) and the Regulation (UE) 2016/679, the person in charge of the website informs all the users:
Users accept freely and unequivocally that their personal data are treated by the provider to perform the following purposes:
Process orders, requests or any type of request that is made by the user through any of the contact forms that are made available to the user on the web.
Your data may be transferred to other entities that is necessary for the development of the service offered AUTOCHOFER DEL MEDITERRÁNEO S.L. Users are informed that vehicles have a GPS system for the purpose of improving and monitoring the service.
All data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the user. In case all the data are not provided, the provider does not guarantee that the information and services provided are completely adjusted to their needs. In the same way, the lender has adopted all the necessary technical and organizational measures to guarantee the security and integrity of the personal data that it treats, as well as to avoid its loss, alteration and / or access by unauthorized third parties.
Any process that involves the introduction of personal data will always be transmitted through secure communication protocol (Https://,…), in such a way that no third party has access to the information transmitted electronically.
15.2.1 Information protection protection RGPD "Responsible" (of the treatment):
AUTOCHOFER DEL MEDITERRANEO S.L
C/ EMBALSE DE SANTOMERA, 7 SAN JAVIER (MURCIA)
15.2.2 Purpose of the treatment:
Management of clients and user. The personal data provided will be kept as long as its deletion is not requested by the interested party. Automated decisions will not be made based on profiles.
15.2.3 Legitimation (of treatment)
Legitimate interest of the person responsible: completion of the requested service.
Legal obligation: Billing
15.2.4 Consent of the interested party
The data requested is necessary to carry out the requested action, so that if they are not provided, the provision of the service or request will not be possible, in this sense, you expressly consent to the collection and processing thereof for the aforementioned purposes.
15.3. Rights of the users in relation to their personal data.
16. Availability of services
16.1. We are not responsible for any costs, losses or damages arising from the purchase or attempt to acquire a service, or costs, losses or damages related to the acquisition of a given service.
16.2. We have done its almost to ensure that our website complies with the laws of Spain.
17.1. If the service provided by the Supplier is not requested or that it has not carried out with due diligence because of a failure of our employees, agents or suppliers, we will refund the price paid on behalf of the Vendor and, if the Service is not in any way, we will refund the price paid. This is subject to the terms as described in 17.2, 17.3, 17.4, 17.5, 17.6 and 17.7 to be seen below.
17.2. Accept any responsibility for death, injury or illness by negligent actions or omissions of our employees or agents, our suppliers and subcontractors while acting within the scope of their employment in the provision of the Service. However, you will not fall on us any liability for injury, illness, death or loss from which you or another member of their group to suffer if such injury, illness or death was not caused by lack of due diligence us or by our suppliers at the time to fulfill our obligations under this contract. Accordingly, such damages will compensate according to the circumstances described in Spanish law.
17.3. We are exempt from any liability for any claims arising as a result of the following or all of them:
i) failure (s) of person (s) concerned or any member of your group;
ii) failure of a third party not connected with the Service that we can not have anticipated or avoided;
iii) failure of any person who does not work for us (in general or in particular) at the time;
iv) an event or circumstance that we or the service providers in question could not have anticipated or avoided. This may include, but are not limited to, an act of force majeure as described in these conditions to make the reservation.
17.4. Services are provided on behalf of the Provider only for private use and local levels. The contract between you and the Supplier is a consumer contract. Consequently, neither we nor the Supplier accept no liability for business losses (including, but not limited to, any loss of contracts, loss of profits, loss of revenue or savings in expenses, or any data loss or corruption of these ) whatever reason, even being able to anticipate. These exclusions do not apply to any liability which can be death or physical injury caused by our negligence and for which our liability is unlimited.
17.5. In the case of having to respond to you for any reason, our liability will be limited to direct costs that you have faced and are a predictable consequence of our failure. This limit does not apply to any liability which can be death or physical injury caused by our negligence and for which our liability is unlimited.
17.6. We promise that all the services you buy through our website will be provided with due diligence and that, as far as reasonably practicable, be provided in accordance with our agreement. We will do our utmost to ensure that any information and content published on our website are accurate, but unfortunately, there may be errors, and we reserve the right to correct before confirming your reservation.
17.7. Nothing in these terms and conditions affect your legal rights as a consumer.
18. Force majeure
18.1. "Force majeure" means you do not pay any compensation (on behalf of the Provider) whether we should cancel or change the service due to unforeseeable circumstances beyond our control. Such circumstances include, for example, accidents and related delays, unplanned protest marches, organized demonstrations and riots, police operations, unforeseen dangers on the road, terrorist activity and its consequences, or the threat of such activity; revolt, the act of any government or other national or local authority, industrial dispute, natural or nuclear disaster, fire and weather conditions.
19.1. If you want to find any modification of these terms and conditions, you must make sure we agree with such changes in writing as soon as possible.
19.2. We may transfer or outsource some of our rights and obligations, or all, under these terms and conditions at any time.
19.3. We may change these terms and conditions and when we deem it appropriate to publish the new version on our website once this is done, any use of our website will be governed by that version. Must review the terms and conditions posted on the website regularly. The terms governing the purchase of any Service will be the current terms at the time it made its request for service.
19.4. Anyone who is not part of this agreement has no rights under the Law of Contracts (Rights of Third Parties) Act 1999 to enable it to implement the terms of this agreement, but this does not affect the rights or remedies available elsewhere or they are available regardless of the Act.
19.5. If any term or provision of these terms and conditions become or declared illegal, invalid or unenforceable for any reason, such term or provision will be removed and the remaining terms will remain valid.
19.6. These terms and conditions and your use of our site are governed by the laws of Spain, and in case of any dispute under the contract, you agree to submit to the exclusive jurisdiction of the courts Spaniards.
19.7. If either party does not exercise any right or remedy under this, this would not constitute a waiver of those rights or remedies.
20.1. All notices of the Services to book through any of our websites should be sent by email to firstname.lastname@example.org. Also, notifications should we send will be sent to your email address or mailing address you provided during the application process Service.
20.2. The notification is given when you receive an email (or the next working day if there is a weekend or a holiday at the reception) or 24 hours after the date of shipment.
The cookies can be, according to their persistence in the system:
- Session Cookies: They are a type of cookies designed to collect and store data while the user accesses a web page.
- Permanent cookies: They are a type of cookies in which the data is stored in the terminal and can be accessed and processed during a period defined by the person responsible for the cookie, which can range from a few minutes to several years.
According to their purpose, they can be:
- Technical cookies: Are those that allow the user to navigate through a web page, platform or application and the use of different options or services that exist in it, for example, control traffic and data communication, identify the session, access restricted access parts, remember the elements that make up an order, perform the purchase process of an order, make the request for registration or participation in an event, use security elements during navigation, store contents for dissemination of videos or sound or share content through social networks.
- Personalization cookies: These are those that allow the user to access the service with some predefined general characteristics based on a series of criteria in the user's terminal, such as the language, the type of browser through which the user accesses the service , the regional configuration from where you access the service, etc.
- Analysis Cookies: These are those that allow the person responsible for them to monitor and analyze the behavior of the users of the websites to which they are linked. The information collected through this type of cookies is used in the measurement of the activity of the websites, application or platform and for the elaboration of navigation profiles of the users of said sites, applications and platforms, in order to introduce improvements in function of the analysis of the data of use made by the users of the service.
- Advertising cookies: are those that allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, the editor has included in a web page, application or platform from which the requested service is provided based on criteria as the edited content or the frequency in which the ads are displayed.
- Behavioral advertising cookies: These are those that allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, the editor has included in a web page, application or platform from which the requested service is provided. These cookies store information on the behavior of users obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it.
The cookies used on the website have, in any case, a temporary nature and with the sole purpose of making their subsequent transmission more efficient.
The cookies used by this site are:
1) XSRF-TOKEN, used by the system to prevent cross-site request forgery attacks (also known as XSRF or CSRF), expires in less than 1 hour.
2) laravel_session, is used to save the user session, expires in less than 1 hour.
Both sessions are encrypted, and are necessary for the operation of the web. These cookies are not used to obtain user information.
23. Legal jurisdiction
These conditions are subject to current Spanish legislation. For any type of dispute arising from the use of the services offered or the contents of the website, the parties, with the acceptance of these Conditions, will be submitted to the user's Courts and Courts.
The user is informed about the extrajudicial conflict resolution, according to art. 14 of the Regulation UE 524/2013 in the following link https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=ES